Privacy Policy

Last Updated: April 20, 2026  |  Effective Date: April 20, 2026

Stampede Flooring ("we," "us," or "our") is a flooring installation contractor operating in Calgary, Alberta, Canada. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

By using our website (stampedeflooring.ca) or submitting a request for our services, you consent to the collection and use of your personal information as described in this policy.

1. What Personal Information We Collect

We collect only the personal information that is necessary to provide our flooring services and respond to your inquiries. The information we collect includes:

Information You Provide to Us

• Full name — so we can address you properly and identify your project
• Phone number — to contact you about your estimate, schedule appointments, and follow up on your project
• Email address (optional) — for sending written estimates, confirmations, and follow-up communications
• Home or project address — so we can visit your property for a free estimate and complete the installation
• Project details — including the type of flooring you're interested in, the area to be floored, and any other details you provide in our contact form or during consultations

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location (city/region level)
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search terms that led you to our site
• Device type (desktop, mobile, tablet)

This information is collected through Google Analytics and standard web server logs. It is used in aggregate form to improve our website and understand how visitors find and use it.

2. How We Use Your Personal Information

We use your personal information only for the purposes for which it was collected, including:

• Contacting you to schedule a free flooring estimate
• Preparing and sending written estimates for your flooring project
• Scheduling and completing flooring installation appointments
• Following up after project completion to ensure your satisfaction
• Responding to questions, concerns, or warranty inquiries
• Sending occasional service updates or promotional offers, if you have consented to receive these
• Improving our website and service offerings based on aggregated usage data
• Complying with legal obligations

We will not use your personal information for any purpose other than those described above without first obtaining your consent, unless required or permitted by law.

3. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information to any third party. We do not share your personal information with marketing companies, data brokers, or other businesses for their own use.

We may disclose your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Web hosting and website management providers
• Email and communication service providers
• Accounting and invoicing software providers

These service providers are contractually required to keep your information confidential and use it only for the purposes for which it was provided.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Stampede Flooring, our customers, or others.

Business Transfers

In the event that Stampede Flooring is acquired by or merged with another company, your personal information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website before your information is transferred and subject to a different privacy policy.

4. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information about how visitors use our website. The information generated by these cookies is transmitted to Google's servers in the United States and is subject to Google's privacy policy.

The data collected by Google Analytics is used only in aggregate form to help us understand website traffic patterns, popular pages, and how visitors find our site. We do not use Google Analytics to identify individual users.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. The cookies we use include:

• Analytics cookies (Google Analytics): Help us understand how visitors use our site. These cookies are not used to identify you personally.
• Functional cookies: Remember your preferences to improve your experience on return visits.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. For more information about managing cookies, visit allaboutcookies.org.

6. Data Storage and Security

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure website hosting with SSL/TLS encryption (HTTPS)
• Limited access to personal information to only those employees or contractors who need it to perform their duties
• Using reputable, security-conscious service providers for email and data storage
• Not storing unnecessary personal information beyond what is needed for your project

Personal information collected through our contact form is transmitted securely. We retain contact information for a period of up to five years following your most recent project or inquiry, after which it is securely deleted. This retention period allows us to respond to warranty inquiries and comply with our record-keeping obligations.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights with respect to your personal information:

• Right of access: You may request access to the personal information we hold about you, how it has been used, and to whom it has been disclosed.
• Right to correction: If you believe that personal information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to withdraw consent: Where our use of your personal information is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions. Note that withdrawing consent may affect our ability to provide you with services.
• Right to complain: If you believe your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

To exercise any of these rights, please contact our Privacy Officer using the contact information below. We will respond to your request within 30 days.

8. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will promptly delete such information.

9. Links to Third-Party Websites

Our website may contain links to third-party websites (for example, Google Maps, social media platforms, or manufacturer websites). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated policy.

11. Contact Our Privacy Officer

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada: www.priv.gc.ca | 1-800-282-1376.